Dublin Ticket

Plan your visit to the iconic EPIC Museum in Dublin

EPIC Museum is an immersive storytelling museum dedicated to the history of Irish emigration and its global impact. Set within the historic CHQ Building in Dublin’s Docklands, it offers a modern, interactive experience with multimedia galleries and digital installations spread across themed sections, rather than a traditional museum layout. Most visits take around 1.5–2 hours, and the experience can feel more time-intensive than expected due to the depth of content. This guide covers everything you need, from getting there to choosing the right ticket and knowing what not to miss once you're inside.

Quick overview: EPIC Museum at a glance

EPIC Museum is an interactive storytelling museum in Dublin’s CHQ Building that explores Irish emigration through immersive digital galleries.

  • When to visit: Open daily from 10 am–6:45 pm. Early afternoon (12 pm–2 pm) is noticeably calmer than late morning and school holiday peaks, when timed entry slots are busiest due to group arrivals and tours.
  • Getting in: From €18 for standard entry. Combo and guided experiences range from €42.71 to €49.40, depending on the attraction. Advance booking is recommended year-round, especially during weekends and summer, when time slots often fill quickly.
  • How long to allow: 1.5–2 hours for most visitors. It can take longer if you explore all multimedia stations in detail or combine your visit with another attraction.
  • When to go: Early afternoon is quieter than mid-morning, when tour groups typically arrive in higher numbers.
  • What most people miss: The free digital souvenir passport and the deeper emigration stories embedded within the interactive galleries.

🎟️ EPIC Museum tickets and timed slots can sell out several days in advance during peak tourist season. Lock in your preferred entry time early.

Jump to what you need

🕒 When to visit & how to get there

🎟️ Tickets & entry options

🗺️ Inside EPIC Museum

♿ Accessibility & visitor facilities

🚫 Rules & restrictions

📍 What to explore nearby

Where and when to go

How do you get to the EPIC Museum?

EPIC Museum is located in Dublin’s Docklands inside the CHQ Building at Custom House Quay, just a short walk from the city centre and well connected by public transport.

Address: EPIC Museum, CHQ Building, Custom House Quay, Dublin 1, Ireland

  • By train: Connolly Station is around a 5–7 minute walk. Exit towards Amiens Street and follow signs for the Docklands/CHQ Building, then continue along Custom House Quay.
  • By tram (LUAS): George’s Dock on the Red Line is about a 10-minute walk. Head towards the riverfront and follow the quays to reach the CHQ Building.
  • By bus: Several Dublin Bus routes stop at North Wall Quay or Custom House Quay, both within a short walk of the entrance.
Directions

Which entrance should you use?

The main entrance to EPIC Museum is inside the CHQ Building at Custom House Quay. Visitors should enter through the CHQ main doors and follow signage to the EPIC reception and ticket scanning area. All tickets use the same entrance, with a single check-in point on arrival.

When is the EPIC Museum open?

  • Daily: 10 am – 6:45 pm
  • Closed: 24–26 December
  • Last entry: 5 pm (depending on season and capacity management)

When is it busiest?: Mid-morning to early afternoon (12 pm–2 pm) is typically the busiest period due to tour groups and timed entry arrivals.

When should you go?: Early morning after opening or later in the afternoon is usually quieter once the initial groups have entered and visitor flow becomes more evenly spread.

Timings
💡 Pro tip

If you want a more relaxed visit, don’t just think about the time you arrive—think about the flow inside. The museum builds up gradually, so starting early or visiting later in the day helps you move through exhibits with fewer bottlenecks and more space to explore at your own pace.

How much time do you need?

Visit typeRouteDurationWalking distanceWhat you get

Highlights only

Entry → key themed galleries → exit

60–75 mins

0.5 km

A condensed walkthrough covering key emigration stories and selected interactive exhibits, ideal if you are short on time and focusing on the main highlights

Balanced visit

Entry → full gallery flow → exit

1.5 hrs

0.8 km

A complete experience through all themed galleries, including multimedia stations, interactive displays, and the full storytelling sequence

Full exploration

Entry → full gallery flow with extended time in each gallery → exit

2 hrs

1 km

A slower, immersive visit with time to engage deeply with all exhibits, revisit installations, and fully explore interactive storytelling elements

💡 Which ticket should you choose?

All visits to EPIC are self-guided and included with a standard ticket. The only difference is combo options, which pair EPIC with experiences like the Guinness Storehouse, Jameson Distillery, or a hop-on hop-off bus tour. Choose based on your second activity as EPIC itself is the same across all tickets.

→ See ticket options

Which ticket is right for you?

Ticket typeWhat’s includedBest forPrice
Standard EPIC Museum Entry

Entry to EPIC Museum, self-guided tour, access to permanent galleries and temporary exhibitions, multilingual audio guide app, and souvenir passport

A flexible, independent visit where you want full access to the museum at your own pace

From €18

With Guinness Storehouse

EPIC Museum entry plus Guinness Storehouse visit, tasting rooms access, audio guides, and one drink at the Gravity Bar

A full cultural day combining Irish storytelling and one of Dublin’s most iconic visitor experiences

From €42.71

With Dublin Distillery

EPIC Museum entry plus guided Dublin Distillery tour, tasting of three whiskeys, and signature cocktail experience

A structured experience pairing Irish emigration history with Ireland’s whiskey heritage and guided storytelling

From €46.55

With Hop-on Hop-off Bus Tour

EPIC Museum entry plus 24-hour hop-on hop-off bus access, Docklands tour, live commentary, and entry to The Little Museum of Dublin

A sightseeing-focused day combining EPIC with flexible city exploration and multiple Dublin highlights

From €49.40

⚠️ Ticket tip

Always book EPIC Museum tickets through official or trusted partners. Third-party resellers near major attractions may charge higher prices or offer unclear inclusions, which can lead to issues at entry.

How do you get around EPIC Museum?

The EPIC Museum is a compact, linear immersive experience rather than a traditional multi-wing museum. The route flows naturally from one themed gallery to the next, so navigation is straightforward—the real challenge isn’t getting lost, but pacing yourself through the interactive exhibits without rushing the later sections.

Inside the route

The layout follows a continuous gallery sequence, with each section building on the previous one. There are no alternate paths or shortcuts, so everyone follows broadly the same flow.

  • Introduction galleries → early sections on Irish identity and emigration context → budget ~20–30 min.
  • Core galleries → global Irish stories, culture, and diaspora impact with the most interactive displays → budget ~40–60 min.
  • Final galleries → personal stories and reflective exhibits, including completion of the souvenir passport → budget ~20–30 min.

Suggested route: follow the natural sequence without skipping ahead. Most visitors move too quickly through the central galleries, where the most detailed and interactive content is concentrated, and then slow down toward the end.

Maps and navigation tools

  • Map: There’s no need for a traditional map, as the experience is designed as a single, easy-to-follow path.
  • Signage: Clear and consistent throughout, guiding you from one gallery to the next without confusion.
  • Audio guide / app: The free multimedia app (available in multiple languages) adds depth to each gallery through audio and digital content and is worth using for a fuller experience.

💡 Pro tip: Pace yourself early on — spending a bit more time in the central galleries makes a noticeable difference, as this is where most of the interactive storytelling and deeper content is concentrated.

What happens inside the EPIC Museum?

Interactive exhibit with illuminated structures and digital art at epic museum.
1/5

Irish abroad & global influence

Theme: Irish diaspora worldwide

This is where EPIC stands out—not just telling the story of emigration, but showing how Irish communities shaped the world across continents. From politics to pop culture, the galleries connect Ireland to global movements and figures. Many visitors move through this too quickly; the interactive displays reveal deeper, country-specific stories worth pausing for.

Where to find it: Central galleries within the main sequence

Migration & identity galleries

Theme: Irish emigration

These sections explore the causes of Irish emigration—famine, conflict, and opportunity—and how identity evolved across generations abroad. The storytelling is layered, combining visuals with personal narratives. The nuance here is easy to miss if you only skim, so it’s worth slowing down to engage with the full context.

Where to find it: Early galleries at the start of the experience

Interactive passport experience

Theme: Self-guided exploration

At entry, you’ll receive a souvenir passport to stamp as you move through the museum. It’s designed to guide your journey and ensure you engage with key exhibits. Many visitors treat it as optional, but completing it actually helps structure your visit and makes the experience feel more cohesive.

Where to find it: Begins at the entrance and continues throughout all galleries

Digital & audio-visual installations

Theme: Immersive Storytelling

EPIC replaces traditional artefacts with interactive screens, projection walls, and audio stations. The experience is built around participation rather than passive viewing. Visitors who don’t interact with these installations often miss the depth of storytelling that defines the museum.

Where to find it: Throughout all galleries

Personal stories & oral histories

Theme: Individual emigrant experiences

Beyond the broad narrative, EPIC brings history to life through real voices and personal journeys. These stories add emotional depth and are often tucked into quieter corners of the galleries. Taking a few extra minutes here transforms the visit from informative to memorable.

Where to find it: Primarily in the later galleries

Facilities and accessibility

Placing a brown leather bag into a yellow automated parcel terminal locker.
  • 🎒 Lockers: Secure, coin-operated lockers (€1) are available for small bags and standard carry-on items; oversized luggage is not permitted.
  • 🚻 Restrooms: Accessible restrooms are available within the museum, including facilities across all levels.
  • 🍽️ Food & drink: There is no café inside the exhibition area, but multiple dining options are available within the CHQ Building nearby.
  • 🪑 Seating: Seating is available throughout the museum and within the CHQ Building for short breaks.
  • 📶 Audio guide: A free multimedia app with an audio guide is available in multiple languages; visitors are encouraged to bring their own headphones.
  • 🅿️ Parking: Paid parking is available nearby at Q-Park IFSC, a short walk from the museum.
Wheelchair in a museum setting highlighting accessibility features.
  • Mobility: The museum is fully wheelchair accessible, with lifts, wide pathways, and step-free access throughout. Wheelchairs are available on request.
  • Visual impairments: Guide and assistance dogs are allowed. The museum includes strong audio-based storytelling and a clear, easy-to-follow layout.
  • Hearing impairments: All films include closed captions, and printed scripts are available in multiple languages.
  • Cognitive & sensory needs: Sensory-friendly evenings, a Quiet Room, and sensory kits are available for visitors who prefer a calmer environment.
  • Families and strollers: The museum is fully accessible with strollers, with smooth pathways and lift access throughout.
Visitors interacting with a digital display at an epic museum exhibit.
  • 👨‍👩‍👧‍👦 Family-friendly experience: EPIC Museum is suitable for families, with interactive and digital exhibits designed to engage both children and adults.
  • ⏱️ Time to plan: Most visits take around 90 minutes at a comfortable pace, though this may vary depending on how much time you spend at interactive stations.
  • 🧒 Supervision: Children must be accompanied by an adult at all times during the visit.
  • 🎟️ Interactive engagement: Features like the souvenir passport and multimedia exhibits help keep younger visitors involved throughout the experience.
  • 🎧 Tip: Bring headphones for the audio guide app, as this enhances the experience and helps children engage more actively with the exhibits.

Rules and restrictions

What you need to know before you go

  • 🎟️ Entry requirements: A valid ticket (digital or printed) is required for entry. Timed entry may apply depending on your booking, and a valid photo ID may be requested. Children must be accompanied by an adult at all times.
  • 🎒 Bag policy: Small bags are allowed inside, but large luggage is not permitted. Coin-operated lockers (€1) are available for storing standard-sized items.
  • 🔁 Re-entry policy: Re-entry is generally not permitted once you exit, so plan to complete your visit in one go before leaving the exhibition.

Not allowed

  • 🚫 Food & drink: Outside food and beverages are not permitted inside the museum galleries.
  • 🚫 Behaviour: Visitors are expected to respect the exhibits and interactive installations. Misuse of displays or disruptive behaviour may result in removal from the museum.
  • 🚭 Smoking & vaping: Smoking and vaping are not allowed inside the museum or within the CHQ Building.
  • 🐾 Pets: Pets are not permitted; however, registered guide and assistance dogs are welcome.

Photography

  • 📸 Personal photography: Photography for personal use is generally allowed throughout the museum.
  • 🚫 Restrictions: Flash photography and professional equipment that may disrupt other visitors are not permitted.
⚠️ Finish your visit before stepping out

The museum experience is designed as one continuous journey, and you won’t be able to rejoin from where you left off if you exit midway. It’s best to plan breaks and meals before or after your visit.

Visitor exploring interactive digital display at epic museum exhibit.

Practical tips

  • Book a timed slot that suits your pace: Entry is timed, and while short delays are sometimes manageable, arriving late can mean waiting for the next available slot, especially on busy days.
  • Don’t rush the middle galleries: The most interactive and content-rich sections sit in the centre of the route, but many visitors move through them too quickly after spending longer at the start.
  • Pick your timing carefully: Early afternoon or later in the day tends to feel more relaxed, while mid-morning slots are often busier due to group arrivals.
  • Travel light: Larger bags need to be stored in lockers, which can slow things down slightly at entry. A small bag keeps your visit smoother.
  • Plan food around your visit: There’s no café inside the exhibition, so it’s easier to eat before or after. The surrounding CHQ Building has multiple dining options within a short walk.

What else is worth visiting nearby?

Commonly paired: Jeanie Johnston Tall Ship and Famine Museum

  • Distance: 120 m — 2 min walk
  • Why people combine them: These two experiences complement each other perfectly. After exploring EPIC’s interactive galleries on Irish emigration, stepping aboard a full-scale famine ship brings that history to life in a more physical, emotional way. Their docklands location makes it an easy back-to-back visit.

Commonly paired: Custom House

  • Distance: 300 m—4 min walk
  • Why people combine them: Visitors often pair EPIC with a quick stop at this striking 18th-century landmark. It adds architectural and political context to Dublin’s story, and its riverside setting fits naturally into the same walking route.

Also nearby

Trinity College Dublin

  • Distance: 1 km — 12 min walk
  • Worth knowing: Famous for the Book of Kells and its stunning Long Room library, it’s a natural next stop if you want to continue exploring Ireland’s cultural and intellectual heritage.

Ha'penny Bridge

  • Distance: 900 m — 10 min walk
  • Worth knowing: One of Dublin’s most iconic landmarks, this historic pedestrian bridge offers a scenic riverside walk and easy access to the lively Temple Bar area.

Eat, shop and stay near the EPIC Museum

  • On-site: The CHQ Building cafés. This is a convenient option inside the same building as EPIC, but best treated as a quick stop rather than a destination meal—good for a coffee before or after your visit.

Better options nearby:

  • Urban Brewing (1-min walk, CHQ Building, Custom House Quay): Right next door and far better than the cafés for a proper meal; great craft beer selection and relaxed docklands vibe.
  • 3FE Coffee Docklands (3-min walk, 32 Sir John Rogerson’s Quay): One of Dublin’s best-known specialty coffee spots; ideal for a pre-visit caffeine fix and light breakfast.
  • Pro tip: Eat early (before 12 pm) or after 2 pm if you’re visiting on weekends—the Docklands lunch rush can get surprisingly busy, especially at Urban Brewing.
  • EPIC Gift Shop (CHQ Building): Irish-themed souvenirs, books, and locally made gifts — well-curated and more thoughtful than typical tourist shops.
  • George’s Street Arcade (15-min walk): Independent stalls selling vintage items, jewellery, and Irish crafts — a good place for unique, non-generic souvenirs.

The Docklands around EPIC are modern, clean, and very walkable, but they can feel a bit business-focused and quiet after office hours. It’s convenient for a short stay, especially if you want to be close to the museum and transport links, but it lacks the charm and buzz of central Dublin.

  • Price point: Mid to high range, with newer hotels and fewer budget options.
  • Best for: Short stays, business travellers, or anyone prioritising proximity and easy logistics.
  • Consider instead: Temple Bar or around Trinity College (10–15 minutes away) for a livelier atmosphere, better dining options, and easier access to Dublin’s main sights.

Frequently asked questions about visiting the EPIC Museum

Most visits take 1.5 to 2 hours. It can stretch to 2.5 hours if you engage fully with the interactive galleries—especially the passport stamping experience, which encourages you to explore every section in detail.

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