- Opening hours: The attraction operates daily from 9:30am to 9:30pm, with last admission at 8:30pm.
- Special occasions: On weekends, bank holidays, and school holidays, the attraction opens earlier at 9am.
- Visit duration: Most visitors spend about 45–90 minutes exploring the three floors of illusions and interactive exhibits.
- Peak times: Afternoons, weekends, bank holidays, and school holidays often see higher visitor numbers and slower movement between exhibits.
- Low times: Weekday mornings, particularly Tuesday–Thursday between opening and 12pm, are typically the quietest times to visit.



































